At Castilla, we are passionate about learning Spanish language and culture. We offer a variety of courses for all levels, from beginner to advanced, with the goal of helping our students achieve their language goals.

Address
Friendly Company 30 Thessaloniki 54621

Phone
 +30 2310 261 241

Email
 info@castilla.gr

Privacy Policy

The Privacy Policy of castilla.gr describes how we collect, use, process and safeguard the personal data of our users. Protecting your privacy is important to us, and we process your data in accordance with applicable law.

Collection and Processing of Personal Data

When visiting and using our online store, the user acknowledges that he/she may provide certain information related to his/her personal data. This data will be processed and may be kept on file. Η castilla.gr acts as controller and the information collected has been notified to the competent authority.

We do not collect sensitive personal data unless requested by the user for commercial or promotional purposes. The collection and processing of data is intended to record our relationship with the customer, to adapt our services to their preferences and to send administrative and commercial information.

Rights of the User

The user has the right to access his/her data, to request the correction or deletion of these data, and to be informed about their processing. Η castilla.gr guarantees your privacy, however we may disclose information to public authorities if required by law.

Security of Data

Η castilla.gr has taken all necessary technical and organisational measures to protect your data. Your data is stored securely in protected files and our procedures are in accordance with international security standards. All information collected by castilla.gr are protected by 128-bit SSL encryption technology for protection during transfer.

Consent to Send Promotional Messages

With the express consent of the user, the castilla.gr may send informative or promotional messages (by email or telephone) about new products, offers and other services. The user has the right to stop receiving such messages at any time.

Use of Cookies

We use cookies to ensure that our website works better. Cookies are small files that are stored on your device and contain information, such as your browsing preferences, to improve your experience. We use cookies to adapt to your needs and improve your use of our website.

Transaction Security (SSL)

Η castilla.gr uses 128-bit SSL technology to encrypt data during online transactions. SSL is the international standard for secure online data management, ensuring the confidentiality and integrity of information exchanged between the user and our website.

Users under 18 years old

For users under the age of 18, parental or guardian consent is required for any personal data statement on our website.

Declaration of Consent

According to the new EU Regulation 679/2016 on the protection of personal data, we need your explicit consent to collect and process your personal data (name, address, email, phone number).

Source of Information

Your personal data is collected only from you or your parents. We do not ask for passwords to educational platforms.

What Personal Data We Collect

We collect your full name, address, email, date of birth, telephone numbers, and other information relevant to your studies.

Data transmission

We do not transfer your personal data to third parties without your explicit consent. Exceptions are our partners (teachers and secretaries).

Processing time

Your data is stored and processed for 10 years with the possibility of renewal.

Your rights

  • Right of access to your personal data.
  • Right to rectification or erasure of data.
  • Right to restrict the use of data.
  • Right to withdraw your consent at any time.

To exercise your rights, you can contact the data controller, Ms Sophia Tripamboukis, at info@castilla.gr.

Contact

If you have any questions or wish to exercise your rights regarding your personal data, please contact us by email or telephone.